Media Relations & Crisis Communications

Media relations played a key role in crisis communications when Lane Individual Practice Association was questioned about its management of the Oregon Health Plan in Lane County. With the guidance of Marilyn Milne at Public Relations Services, LIPA saw editorials in The Register-Guard move from negative to complimentary. Terry Coplin, LIPA’s CEO, says, “I would recommend Marilyn for any type of project regarding the management of communication through media relations.”

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Interested in working with Marilyn? Read two client testimonials below or read all of them, then get in touch!

Working Partner

Serenity Lane

“Marilyn Milne is the consummate professional. She has been a working partner with us for many years. She coordinates our public relations strategies, helps with crisis response, and is very effective with media relations. We consider Marilyn to be part of our team.”

Larry Bradley, Vice President of Development, Serenity Lane


Understand and be Understood

Kaiser Permanente

“Marilyn Milne has been an essential guide assisting Kaiser Permanente‚Äôs entrance into Lane County. Strategic work has included stakeholder identification and management, message development and media relations. She has also crafted bylined articles and assisted with event planning. I highly recommend Marilyn to anyone who wants to understand and be understood in Lane County.”

Michael G. Foley, Public Relations Manager, Kaiser Permanente